Two routes, depending on what you need. Account, deposit, withdrawal and bonus questions go to the operator's 24/7 Telegram support. Anything about this website — a correction, a content request, a partnership — comes to us through the form below.
Use this form for anything relating to ix7app.in.net itself — a factual correction, a game you would like covered, a broken link, or a partnership enquiry. Please do not send account details, passwords, OTPs or payment information through this form; we cannot access accounts and would never need any of that.
The fastest route for anything account-related: registration problems, deposits that have not credited, withdrawal status, KYC verification, bonus questions and app install issues. Staffed around the clock, with most messages answered within minutes.
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Bonus codes, free-spin drops, tournament schedules, new game announcements and every ix7 new apk release as it goes live. The single fastest place to hear about anything new on the platform.
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| Telegram support | Minutes · 24/7 |
| In-app live chat | Minutes · 24/7 |
| Website contact form | Best effort · not monitored 24/7 |
| Deposit not credited | Escalated immediately |
| Withdrawal query | Same day, usually within the hour |
Most support messages fall into one of these. If yours does, the answer below will probably be faster than waiting for a reply.
Most UPI deposits credit within one to five minutes, but gateway congestion can stretch that to around thirty. If it has been longer, take a screenshot of the payment confirmation showing the UTR or reference number and send it to Telegram support — with that reference, the transaction can be traced immediately.
Three things hold withdrawals: incomplete KYC, unfinished bonus wagering, or a payout account whose name does not match the registered account holder. Check all three in the app first. If all three are clear and it has been several hours, contact support with the withdrawal reference.
Usually a permission or storage issue rather than a broken file. Enable installs from your browser in Android settings, free up storage, and delete any partially downloaded copy before retrying. The troubleshooting section covers every common failure in detail.
Almost always a game contribution issue. If you are playing titles that contribute 10% toward wagering, progress will feel impossibly slow compared with games contributing 100%. Open the bonus details in the app and check the contribution table before changing anything else.
Wait the full sixty seconds before requesting a resend — duplicate requests can cancel each other out. Confirm the number and country code, check blocked messages, and make sure the SIM has signal. Still nothing after two attempts? Message support with the registered number.
Deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion are all in the account settings inside the app, and they take effect immediately. If you would like a limit applied that you cannot reverse yourself, ask support to set it for you.
A security reminder: no legitimate support agent — on Telegram, in the app, or anywhere else — will ever ask for your password, your UPI PIN, your full card number, or an OTP you did not request yourself. Anyone who does is attempting fraud, regardless of what their profile name or picture says. Genuine support only needs your registered mobile number and a transaction reference. If in doubt, stop the conversation and start a fresh one from the official link on this page.
The ₹10,000 welcome package, 105 games and UPI payouts are waiting in the ix7 app. 18+ only — gambling involves financial risk and may be addictive. Play responsibly.